FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
About ElixVita & Products
Below are some common questions about us and our products
What makes ElixVita supplements different?
At ElixVita we focus on premium ingredients, transparent sourcing and a lifestyle driven approach. Our formulas are designed to complement everyday wellness, not just "sell a vitamin".
Where are ElixVita products made?
Each ElixVita product is carefully crafted in the USA using premium ingredients and manufactured in GMP-certified facilities that meet rigorous quality standards.
Are ElixVita supplements vegan?
Yes! Many of our products are vegan friendly (no animal derived ingredients). Please check the specific product label to confirm for each item.
Are your products Gluten-Free or Allergen-free?
We aim for clean formulas. Several of our supplements are Gluten-Free and free from key allergens. Always check the product page and label for full allergen disclosures.
Do your gummies contain gelatin?
No gelatin in our vegan gummy options. We use plant based alternatives so you get the chew experience without animal driven gelatin.
Are your supplements safe for daily use?
Yes, our formulations are intended for regular use as part of your wellness routine. As with all supplements, if you're pregnant, breastfeeding, or taking medications, please check with a healthcare professional.
Can I take your products if I’m pregnant or breastfeeding?
While our products are made with care, we recommend you first consult your healthcare provider when pregnant or breastfeeding to confirm suitability for your individual needs.
Shipping & Orders
Below are some of are common questions about orders
Where do you ship?
We currently shop across the United States and select European countries, including Denmark, Finland, Italy, Luxembourg, Malta, the Netherlands, Portugal and Sweden. Our products are shipped directly from our U.S facilities to ensure reliable delivery and product quality every time.
How long does shipping take?
We aim to get your order out quickly! Most orders are processed within 1–2 business days and typically arrive within 1–4 business days in the United States. International orders may take a little longer depending on location.
How can I track my order?
Once your order is fulfilled, you'll receive a tracking link via email. You can follow your package's journey directly.
Returns & Subscription
Below are some common questions about our Returns & Subscriptions
Do you offer a subscription service?
We're currently working on launching a convenient subscription option that will make it easier to stay consistent with your favorite ElixVita products. Stay tuned, it's coming soon!
Can I pause or modify my subscription?
Our subscription feature is still in development, but once it's alive, you'll be able to manage, pause, or cancel deliveries directly from your ElixVita account.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, American Express, Apple Pay, and Google Pay.